@import url('https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;450;500;550;600;650;700&family=Manrope:wght@500;600;650;700;750;800&display=swap');
:root{font-family:'DM Sans',sans-serif;color:#26324b;background:#f6f7fb;font-size:14px;font-synthesis:none;--ink:#26324b;--muted:#8791a4;--line:#e9edf4;--blue:#455cda;--soft:#eff2ff;--green:#16856c}
*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.5}button{color:inherit}button:focus-visible,a:focus-visible{outline:3px solid #a8b5ff;outline-offset:3px}button,input,textarea,select{outline-color:#7083ed}button{border:0;background:none}svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0}h1,h2,h3,p{margin:0}h1,h2,h3,.brand{font-family:Manrope,sans-serif}small{font-size:11px}button,.transition{transition:background .15s,color .15s}#app{display:grid;grid-template-columns:224px minmax(0,1fr);min-height:100vh}.sidebar{background:#fff;border-right:1px solid var(--line);padding:30px 18px 18px;display:flex;flex-direction:column;position:fixed;inset:0 auto 0 0;width:224px;z-index:5}.brand{display:flex;align-items:center;gap:10px;font-size:25px;font-weight:800;letter-spacing:-1.2px;padding:0 13px}.brand-mark{display:grid;place-items:center;width:35px;height:35px;background:var(--blue);border-radius:11px;color:white;box-shadow:0 5px 12px #455cda25}.brand-mark svg{width:24px;height:24px}.workspace{margin:32px 8px 27px;padding:13px 10px;background:#f8f9fc;border:1px solid var(--line);border-radius:9px;display:flex;gap:10px;align-items:center;font-size:12px}.workspace b{display:block;font-weight:650}.workspace small{color:var(--muted);display:block;margin-top:3px}.workspace-icon{background:#edf0fb;border-radius:7px;width:30px;height:30px;display:grid;place-items:center;color:#6676bc}.nav-label{font-size:10px;color:#a0a8b8;letter-spacing:1.4px;font-weight:600;margin:0 16px 12px}.nav{display:flex;align-items:center;gap:12px;width:100%;padding:12px 15px;margin-bottom:6px;border-radius:8px;color:#7a8497;text-align:left;font-size:13px}.nav.active{background:var(--soft);color:var(--blue);font-weight:650}.nav:hover{background:#f5f6fb}.nav.active:hover{background:#e8edff}.badge-count{margin-left:auto;border-radius:5px;padding:2px 6px;font-size:10px;background:#dfe5ff;color:var(--blue)}.sectors-nav{margin-top:29px}.sector-nav{display:flex;align-items:center;width:100%;padding:10px 16px;color:#7a8497;font-size:12px;gap:11px;text-align:left;border-radius:7px}.sector-nav:hover,.sector-nav.selected{background:#f6f7fb;color:var(--ink)}.sector-nav span:last-child{margin-left:auto;font-size:11px;color:#a4abbb}.dot{height:7px;width:7px;border-radius:50%;display:inline-block;flex-shrink:0}.sidebar-bottom{margin-top:auto;padding-top:24px}.demo-card{background:#f8f9fc;border:1px solid var(--line);padding:13px;border-radius:9px;margin:20px 8px 18px}.demo-card b{font-size:11px;display:flex;gap:7px;align-items:center}.demo-card p{font-size:10px;color:#8b94a5;line-height:1.65;margin-top:5px}.profile{border-top:1px solid var(--line);padding:18px 9px 0;display:flex;align-items:center;gap:9px}.avatar{display:grid;place-items:center;border-radius:50%;width:36px;height:36px;font-size:11px;font-weight:650;flex-shrink:0;background:#eef0fa;color:#777fb0}.avatar.small{width:28px;height:28px;font-size:9px}.avatar.me{background:#e9edff;color:#5365ba}.profile b{font-size:11px}.profile small{display:block;color:var(--muted);margin-top:3px}.online-dot{height:7px;width:7px;border-radius:100%;background:#20ac85;display:inline-block}.profile .online-dot{margin-left:auto}.main{grid-column:2;min-width:0}.topbar{height:72px;border-bottom:1px solid var(--line);background:white;display:flex;align-items:center;justify-content:space-between;padding:0 32px}.breadcrumb{font-size:12px;color:#7d899f;display:flex;align-items:center;gap:11px}.breadcrumb strong{color:#5e697f;font-weight:500}.top-actions{display:flex;align-items:center;gap:17px}.top-actions .small-tag{font-size:10px;border:1px solid #e4e7ef;border-radius:5px;padding:5px 8px;color:#8791a4}.icon-btn{display:grid;place-items:center;border-radius:7px;width:32px;height:32px;color:#7b879e}.icon-btn:hover{background:#f0f2f8}.content{padding:29px 32px 24px}.page-head{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:24px}.eyebrow{font-size:9px;letter-spacing:1.6px;color:#7d899f;font-weight:700;margin-bottom:8px}.page-head h1{font-size:25px;font-weight:750;letter-spacing:-.8px;line-height:1.3}.page-head p{color:#8993a6;font-size:12px;margin-top:7px}.primary{background:var(--blue);color:white;padding:11px 15px;border-radius:7px;display:inline-flex;align-items:center;justify-content:center;gap:8px;font-size:11px;font-weight:550;white-space:nowrap;box-shadow:0 3px 8px #455cda17}.primary:hover{background:#354bc3}.primary svg{width:16px;height:16px}.secondary{border:1px solid #e2e6ef;background:white;border-radius:7px;padding:9px 12px;font-size:11px;display:inline-flex;gap:6px;align-items:center;justify-content:center}.secondary:hover{background:#f6f7fb}.secondary svg{width:15px;height:15px}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:15px;margin-bottom:24px}.metric{border:1px solid var(--line);border-radius:10px;background:white;padding:16px 18px;display:flex;justify-content:space-between;align-items:flex-start}.metric-label{color:#8a94a7;font-size:11px;margin-bottom:9px}.metric-value{font:750 25px Manrope,sans-serif;letter-spacing:-.6px}.metric-sub{font-size:9px;color:#7d899f;margin-top:4px}.metric-icon{width:33px;height:33px;display:grid;place-items:center;border-radius:9px;background:#f0f3ff;color:#7b8bd7}.metric-icon.orange{background:#fff6ea;color:#dba65b}.metric-icon.green{background:#ebf8f3;color:#65ad94}.metric-icon.purple{background:#f4effd;color:#a18bc8}.metric-icon svg{width:17px;height:17px}.inbox{display:grid;grid-template-columns:294px minmax(300px,1fr) 230px;border:1px solid #e3e8f1;background:white;border-radius:11px;overflow:hidden;height:calc(100vh - 322px);min-height:380px}.conversation-list{border-right:1px solid var(--line);display:flex;flex-direction:column;min-width:0}.list-title{padding:19px 18px 15px;display:flex;align-items:center;justify-content:space-between}.list-title h2{font-size:13px;font-weight:750}.list-title span{font-size:10px;color:#7d899f}.search{display:flex;align-items:center;gap:7px;background:#f7f8fb;border:1px solid #eef0f5;border-radius:7px;padding:9px 10px;margin:0 14px 12px;color:#a5adbd}.search svg{width:15px;height:15px}.search input{border:0;outline:none;min-width:0;width:100%;background:none;font-size:10px;color:var(--ink)}.search input::placeholder{color:#a2aabb}.filter-line{display:flex;gap:7px;margin:0 14px 12px}.filter-line select{border:1px solid #edf0f5;border-radius:5px;background:#fff;color:#8390a5;font-size:9px;padding:5px 3px;min-width:0;width:50%}.list-tabs{display:flex;border-bottom:1px solid var(--line);padding:0 13px;gap:17px}.list-tabs button{font-size:10px;color:#7d899f;padding:9px 0 11px;border-bottom:2px solid transparent}.list-tabs button.active{color:var(--blue);font-weight:600;border-bottom-color:var(--blue)}.list-items{overflow:auto;flex:1}.conversation-item{width:100%;text-align:left;padding:16px 17px;display:flex;gap:10px;border-bottom:1px solid #f1f3f7;position:relative}.conversation-item.active{background:#f0f3ff}.conversation-item.active:before{content:'';position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--blue)}.conversation-item:hover{background:#f7f8fd}.conversation-item .avatar{width:34px;height:34px;font-size:10px}.item-content{flex:1;min-width:0}.item-heading{display:flex;justify-content:space-between;align-items:center;gap:6px}.item-heading b{font-size:11px;font-weight:600}.item-heading time{font-size:8px;color:#7d899f}.item-preview{font-size:10px;color:#7d899f;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-top:6px}.item-footer{display:flex;align-items:center;justify-content:space-between;margin-top:10px;gap:6px}.sector-pill{font-size:8px;border-radius:4px;padding:3px 6px;display:inline-flex;align-items:center;gap:4px;white-space:nowrap}.sector-pill .dot{width:4px;height:4px}.channel-tag{font-size:8px;color:#7d899f;display:flex;gap:3px;align-items:center}.channel-tag svg{width:11px;height:11px;color:#36aa86}.unread{color:white;background:var(--blue);font-size:8px;border-radius:50%;width:14px;height:14px;display:grid;place-items:center;margin-left:auto}.chat{display:flex;flex-direction:column;min-width:0;min-height:0}.chat-head{display:flex;justify-content:space-between;align-items:center;gap:8px;padding:18px 21px;border-bottom:1px solid var(--line);height:75px;flex-shrink:0}.contact-head{display:flex;align-items:center;gap:10px;min-width:0}.contact-head h2{font-size:12px}.contact-head p{font-size:9px;color:#7d899f;margin-top:5px;display:flex;align-items:center;gap:5px}.chat-actions{display:flex;align-items:center;gap:5px}.resolve{border:1px solid #d5eae3;color:#278a71;background:#f2faf7;border-radius:5px;font-size:9px;padding:7px 9px;display:flex;align-items:center;gap:4px;white-space:nowrap}.resolve svg{width:13px;height:13px}.messages{background:#fcfcfe;padding:18px 22px;overflow:auto;flex:1;min-height:0}.date-divider{display:flex;align-items:center;gap:12px;color:#adb4c2;font-size:8px;justify-content:center;margin:0 0 19px}.date-divider:before,.date-divider:after{content:'';height:1px;background:#edf0f5;flex:1}.system-message{text-align:center;font-size:9px;color:#7d899f;line-height:1.6;margin:12px auto 20px;max-width:90%}.message-row{display:flex;flex-direction:column;align-items:flex-start;margin-bottom:19px}.message-row.outgoing{align-items:flex-end}.message-author{font-size:8px;color:#7d899f;margin-bottom:5px}.bubble{padding:12px 14px;border:1px solid #e9edf4;border-radius:0 9px 9px 9px;background:#fff;font-size:11px;line-height:1.7;max-width:87%;white-space:pre-wrap;overflow-wrap:anywhere;color:#5f6b83}.outgoing .bubble{border:0;border-radius:9px 0 9px 9px;background:#edf1ff;color:#5565a1}.note .bubble{background:#fff9e9;border-color:#f7e8b8;color:#988149;border-radius:7px}.message-time{font-size:8px;color:#a9b0bf;margin-top:5px;display:flex;align-items:center;gap:4px}.message-time svg{width:12px;height:12px;color:#8294d6}.composer-wrap{padding:0 18px 13px;border-top:1px solid var(--line);background:white}.composer-tabs{display:flex;gap:18px;margin-bottom:9px}.composer-tabs button{font-size:10px;padding:13px 0 9px;color:#7d899f;border-bottom:2px solid transparent}.composer-tabs button.active{color:var(--blue);border-bottom-color:var(--blue);font-weight:550}.composer{border:1px solid #e4e9f3;border-radius:7px;padding:10px 12px}.composer.note-mode{background:#fffdf5;border-color:#eddfb3}.composer textarea{width:100%;resize:none;border:none;background:transparent;font-size:11px;line-height:1.5;color:#5f6b83;outline:0;min-height:40px;max-height:100px}.composer textarea::placeholder{color:#7d899f}.composer-tools{display:flex;align-items:center;justify-content:space-between;gap:6px}.composer-tools small{font-size:8px;color:#acb4c2}.composer-tools .primary{padding:7px 10px;font-size:9px;box-shadow:none}.composer-tools .primary svg{height:12px;width:12px}.composer-hint{font-size:8px;color:#adb4c1;padding:7px 0 0;text-align:right}.contact-panel{border-left:1px solid var(--line);padding:21px 18px;overflow:auto}.panel-heading{font-size:9px;font-weight:650;color:#7d899f;letter-spacing:1.1px;display:flex;align-items:center;gap:8px;margin-bottom:21px}.panel-heading svg{width:14px;height:14px}.contact-summary{text-align:center;border-bottom:1px solid var(--line);padding-bottom:21px}.contact-summary .avatar{height:49px;width:49px;margin:0 auto 10px;font-size:14px}.contact-summary h3{font-size:12px}.contact-summary p{font-size:9px;color:#7d899f;margin-top:5px}.contact-fields{padding:18px 0;border-bottom:1px solid var(--line)}.field{margin-bottom:15px}.field:last-child{margin-bottom:0}.field label{display:block;color:#7d899f;font-size:9px;margin-bottom:7px}.field p{font-size:10px;color:#69758d;overflow-wrap:anywhere;display:flex;align-items:center;gap:5px}.field p svg{width:12px;height:12px;color:#3ca586}.field select{width:100%;padding:8px 7px;background:#fbfcff;border:1px solid #e5eaf2;border-radius:5px;font-size:10px;color:#718098}.panel-section{padding-top:19px}.panel-section h3{font-size:10px;margin-bottom:17px}.status-chip{font-size:9px;padding:4px 7px;background:#fff6e7;color:#b48c43;border-radius:4px;display:inline-block}.status-chip.open{background:#edf2ff;color:#6576b3}.status-chip.closed{background:#eaf7f0;color:#43866d}.tag-list{display:flex;gap:5px;flex-wrap:wrap}.tag{border:1px solid #e8ebf2;color:#7d899f;border-radius:4px;font-size:8px;padding:4px 6px}.footer-note{font-size:9px;color:#a0a8b8;display:flex;align-items:center;gap:5px;margin-top:14px}.footer-note svg{width:12px;height:12px}.empty{padding:35px 20px;text-align:center;color:#99a3b5;font-size:12px;line-height:1.7}.chat-empty{display:grid;place-items:center;flex:1}.chat-empty div{text-align:center;max-width:260px}.chat-empty svg{width:35px;height:35px;color:#bdc5df;margin-bottom:15px}.chat-empty p{font-size:12px;color:#7d899f;line-height:1.8}.view-card{background:white;border:1px solid var(--line);border-radius:11px;padding:25px;margin-bottom:20px}.view-card h2{font-size:16px;margin-bottom:8px}.muted{font-size:12px;color:#95a0b3;line-height:1.8}.team-table{width:100%;border-collapse:collapse;margin-top:20px;text-align:left}.team-table th{font-size:10px;color:#7d899f;padding:13px 12px;border-bottom:1px solid var(--line);font-weight:500}.team-table td{padding:13px 12px;border-bottom:1px solid #f1f3f7;font-size:12px}.team-name{display:flex;align-items:center;gap:10px}.status-text{font-size:11px;color:#258d73;display:flex;align-items:center;gap:7px}.status-text.offline{color:#a0a8b5}.status-text.offline .dot{background:#bbc1cd!important}.channel-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.channel-card{background:white;border:1px solid var(--line);border-radius:11px;padding:24px;display:flex;flex-direction:column;gap:15px}.channel-logo{width:43px;height:43px;background:#e8f8ef;color:#26a375;border-radius:12px;display:grid;place-items:center}.channel-logo.web{background:#eef1ff;color:var(--blue)}.channel-card h2{font-size:15px}.channel-card p{font-size:11px;color:#95a0b3;line-height:1.8}.channel-card .secondary{align-self:flex-start;margin-top:auto}.demo-banner{display:flex;gap:13px;background:#f0f3ff;border:1px solid #e0e7ff;border-radius:8px;padding:18px;margin-top:22px;color:#6978b6;font-size:12px;line-height:1.8}.demo-banner svg{margin-top:2px}.report-bars{display:flex;flex-direction:column;gap:23px;margin-top:28px;max-width:680px}.bar-heading{display:flex;justify-content:space-between;font-size:12px;margin-bottom:9px}.bar-track{height:9px;border-radius:5px;background:#f2f4f9}.bar-fill{height:100%;border-radius:5px;min-width:0}.report-grid{display:grid;grid-template-columns:1.4fr 1fr;gap:20px}.report-stat{display:flex;justify-content:space-between;padding:17px 0;border-bottom:1px solid var(--line);font-size:12px;color:#8490a5}.report-stat b{color:var(--ink)}dialog{border:1px solid var(--line);border-radius:15px;padding:0;width:440px;max-width:calc(100vw - 32px);box-shadow:0 25px 90px #22335433;color:var(--ink)}dialog::backdrop{background:#17233e66;backdrop-filter:blur(3px)}.dialog-head{padding:22px 24px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between}.dialog-head h2{font-size:17px}.dialog-body{padding:22px 24px}.dialog-body p{color:#8e99ae;font-size:12px;line-height:1.8;margin-bottom:19px}.form-field{display:block;margin-bottom:17px;font-size:11px;font-weight:500}.form-field input,.form-field select,.form-field textarea{display:block;width:100%;border:1px solid #e2e7f0;border-radius:7px;background:#fbfcfe;padding:11px;margin-top:7px;font-size:12px;color:#5f6b83}.form-field textarea{min-height:85px;resize:vertical}.dialog-body .primary{width:100%;padding:12px}.dialog-hint{text-align:center;font-size:10px;color:#a5aebd;margin-top:13px;line-height:1.7}#toast{position:fixed;bottom:26px;left:50%;transform:translate(-50%,20px);background:#26324b;color:#fff;border-radius:9px;padding:13px 20px;font-size:12px;box-shadow:0 5px 24px #26324b30;opacity:0;pointer-events:none;transition:.2s;z-index:50;max-width:90vw}#toast.visible{opacity:1;transform:translate(-50%,0)}.mobile-list-back{display:none}.view-switch-note{font-size:10px;color:#a5aec0;margin-top:10px}
@media(min-width:1600px){.inbox{grid-template-columns:330px minmax(400px,1fr) 270px}.content{padding:35px 42px}.topbar{padding:0 42px}.inbox{height:calc(100vh - 340px)}}
@media(max-width:1260px){#app{grid-template-columns:190px minmax(0,1fr)}.sidebar{width:190px;padding-left:12px;padding-right:12px}.brand{font-size:23px}.content{padding:25px 22px}.inbox{grid-template-columns:270px minmax(280px,1fr)}.contact-panel{display:none}.metric{padding:14px}.metric-icon{width:29px;height:29px}.channel-grid{gap:12px}.channel-card{padding:19px}}
@media(max-width:960px){#app{grid-template-columns:76px minmax(0,1fr)}.sidebar{width:76px;padding:25px 10px 15px}.brand{padding:0;justify-content:center}.brand-name,.workspace,.nav-label,.nav span,.sectors-nav,.demo-card,.profile div:not(.avatar),.profile .online-dot{display:none}.nav{padding:12px;justify-content:center;margin:7px 0}.sidebar nav{margin-top:40px}.profile{padding:17px 0 0;justify-content:center}.metrics{gap:10px}.metric-label{font-size:10px}.metric-value{font-size:22px}.metric-icon{display:none}.inbox{grid-template-columns:245px minmax(280px,1fr)}.topbar{padding:0 22px}.channel-grid{grid-template-columns:1fr}.channel-card{display:grid;grid-template-columns:50px 1fr auto;align-items:center;gap:12px}.channel-card .channel-desc{grid-column:2/4}.channel-card .status-chip{grid-column:2}.channel-card .secondary{grid-column:3;grid-row:3}.report-grid{grid-template-columns:1fr}}
@media(max-width:700px){.content{padding:22px 15px}.topbar{height:60px;padding:0 15px}.top-actions .small-tag,.breadcrumb>span{display:none}.page-head{align-items:flex-start;gap:10px;margin-bottom:20px}.page-head h1{font-size:21px}.page-head p{font-size:10px;max-width:170px;line-height:1.8}.page-head .primary{font-size:0;padding:10px;gap:0}.page-head .primary svg{width:18px;height:18px}.metrics{grid-template-columns:repeat(2,1fr);gap:9px;margin-bottom:18px}.metric{padding:13px}.metric-sub{font-size:8px}.inbox{display:block;height:620px;min-height:0}.conversation-list{height:100%;border:0}.chat{height:100%}.inbox .chat{display:none}.inbox.mobile-chat .conversation-list{display:none}.inbox.mobile-chat .chat{display:flex}.mobile-list-back{display:grid;width:25px;height:25px}.chat-head{padding:14px 10px}.chat-head .avatar{display:none}.chat-actions .icon-btn{display:grid;width:26px;height:26px}.messages{padding:16px 13px}.bubble{max-width:94%;font-size:11px}.composer-wrap{padding:0 12px 12px}.composer-tools small{font-size:7px}.contact-head h2{font-size:11px}.team-table th,.team-table td{padding:12px 5px;font-size:10px}.team-table .avatar{display:none}.team-table .sector-pill{font-size:7px}.view-card{padding:18px}.channel-card{grid-template-columns:40px 1fr}.channel-card .secondary{grid-column:2;grid-row:auto}.channel-card .channel-desc{grid-column:1/3}.channel-card .status-chip{grid-column:2}.channel-card{padding:17px}.channel-card h2{font-size:13px}.footer-note{font-size:8px;line-height:1.8}.top-actions{gap:5px}.chat-actions .resolve{font-size:8px}.channel-card p{font-size:10px}.dialog-body{padding:20px}.dialog-head{padding:20px}.small-tag{display:none}}

#simulator .panel-heading{display:none}#simulator .contact-summary{padding-bottom:15px}#simulator .panel-section{padding-top:15px}#simulator .contact-fields{display:none}#simulator .dialog-body{max-height:72vh;overflow:auto}